We’ve unveiled the plans for our stand at the flagship BIBA 2023 Conference – with a space dedicated to our approach to communicating with the people who sell, use and are affected by our products.

From 10 – 11 May in Manchester Central, our team will be showcasing the tools they’ve developed to help strengthen understanding and build confidence in this very specific class of insurance.

Contract works is a niche area and learning materials on works insurance can be scarce. From our BIBA stand, brokers can experience the Contract Works Academy, videos (for them and their policyholders), articles and wider communication tools made available to them by RU. Materials can be accessed through dedicated iPad stations on the stand or by scanning QR codes to link to RU’s website from visitors’ own mobile devices.

When it comes to contract works, nobody communicates like us. We share our expertise and invest in educational tools distributed in different formats for brokers and policyholders. Renovation insurance is crucial to works projects and nobody should lose their home because they aren't properly insured. It follows that policyholders and their contractors need to understand the policy they have bought so that it works properly when it’s needed. Knowledge and confidence in the intricacies of contract works ensures that the very best advice is offered to policyholders and brokers agree that our approach helps them do this. We are excited to showcase our communications strategy at BIBA this year, and to broaden further the contract works knowledge that brings about the right outcome for our policyholders. Douglas Brown, Managing Director of Renovation Underwriting

The dedicated learning resources and communication approaches set to be showcased on the stand include:

* The growth of RU’s unique online training platform for brokers: 
Launched in November 2022, the Contract Works Academy upskills broker knowledge in renovation principles – now with in-built time tracking to measure progress and capture time spent for sector CPD requirements.

* The impact of tailored CPD sessions for brokers and project professionals: 
CPD sessions have been delivered face to face, live online and on demand since 2018. A brand new invite only Masterclass series for the summer and autumn will be announced at BIBA 2023, in which Renovation Underwriting will deep dive into intricate technical areas in just 30 minutes. The team will also confirm at BIBA 2023 that over 1600 hours of CPD were delivered to brokers and project professionals in 2022 alone – up from 628 in 2021 and 246 in 2020.

* New video content to build upon existing in-depth YouTube and Vimeo series:
Brand new, bite sized video assets will be broadcast on a big screen on the stand, specifically tailored for brokers to watch and learn.

*Policyholder explainer videos:
Video content aimed at the policyholder to explain the product, why they need it and what they and their contractors need to do to make the best of it.

* New Broker Portal:
The system generating quick policy quotes, individual placing broker stats and quick a clear and simple cover gets even better with the BIBA launch of the ‘Broker Hub’ portal extension; offering real-time access to personalised analytics on policy quotes and conversations.

* The RU Concierge service: 
Bringing together the broker, policyholder and project professional to make sure that the correct insurance and contractual elements are specified so that the client wins if the worst happens.

* Find A Broker tool:
BIBA stand visitors can also take a look at the unique online search tool giving property owners immediate access to Renovation Underwriting’s network of renovation insurance specialists across the country.

We also invite BIBA attendees to our on-stand champagne reception (stand D76) starting at 12pm on 10 May and running throughout the show.

Back to News & Articles