If you hold a Renovation Underwriting insurance policy and suffer a loss that you think could be covered, please report the incident to us as soon as possible.

You can call us on  +44 (0) 1480 768 799, complete the form on this page, or raise a claim by downloading this form and sending to claims@renovationunderwriting.com. Any of these approaches will initiate the claims process.

Once we have received your information, we’ll confirm receipt and be in touch as quickly as possible. It is our intention to make it as easy as possible for you to communicate with us throughout the claims process. Please note that you have a duty to mitigate (and in certain circumstances, cover) any further loss – so please do all you can to limit further damage and remember to retain materials that you expect insurers to pay for.

*Claims line manned Mon-Fri, 9am to 8pm.