Visit our media library to download our appetite guide and understand the types of property, project and insurance requirements RU can consider. You can also visit our document library to access proposal forms, policy information and other supporting documents to help you place business with Renovation Underwriting. Visit the media library Visit the document library […]
Archives: FAQs
Vitale Block Demo News
What happens after my client accepts the quotation?
If your enquiry has received an automatic quote, simply return to the quotation within the underwriting portal and issue the policy when your client is ready to proceed. The relevant policy documentation will then be produced automatically. Where your enquiry has been referred, our underwriters will assess the risk and contact you with the outcome. […]
Do I need an RU agency before requesting a quote?
Yes. Your firm will need an agreed Terms of Business Agreement (TOBA) and access to the underwriting portal before you can request quotations or place business. If you are new to Renovation Underwriting, you can apply to become an RU broker through our agency application process. Apply to become an RU Broker […]
Does a referral mean my enquiry has been declined?
No, not at all. A referral simply means that part of the enquiry requires specialist underwriting consideration before terms can be confirmed. Our underwriters will review the information provided, assess the risk and advise on the next steps. […]
Do I follow the same process for both private client and commercial renovation enquiries?
Yes. Both private client and commercial renovation enquiries begin in the same underwriting portal using the same question set. Where specialist underwriting review is required, your enquiry will be referred to our experienced underwriting team for assessment. Commercial renovation risks are currently referred for underwriting review and are not eligible for the express route. […]
Can I still speak to an underwriter?
Absolutely. Our specialist underwriting team is always available to provide advice and guidance. For straightforward enquiries, the portal may provide a firm quote without requiring manual review, which means you get a response more quickly through the express route. But where you have a question, need support or your enquiry is referred, our underwriters are […]
Why has Renovation Underwriting introduced an express route for policy enquiries?
We want to help brokers place straightforward renovation risks more quickly and efficiently, while ensuring more complex enquiries continue to benefit from specialist underwriting expertise. By combining automated decision-making with experienced underwriters, we provide a faster outcome where appropriate and expert judgement where it matters most. […]
Which proposal form should I use?
Please always use the latest RU proposal form. It reflects the information requested in the current online question set. If you have a previous copy saved, please disregard it and download the current version before starting a new enquiry. Download the latest proposal form […]
What does Renovation Underwriting offer over other providers?
We offer the market-leading product in terms of: Coverage breadth The quality of our insurers Our industry expertise, advice, and support We tailor our offerings to meet your exact needs, we can also advise your professional team, and remain available at all times to help resolve problems. We also liaise with other project professionals and […]
Why does this insurance cost more than a home policy?
A building site is significantly riskier than a standard domestic situation. The building undergoes structural changes, making it more vulnerable to loss or damage. Materials on-site could be stolen, liability exposure increases, and the presence of works can attract unwanted attention. We ensure that our insurance fully protects you and your home during the contract […]
